How the US Postal Service reads terrible handwriting

At the Remote Encoding Center in Salt Lake City, keyers process 1.2 billion images of mail every year. It's a more difficult job than I thought.

Edited by Michelle Martin: https://www.youtube.com/@OnTheCrux
Thanks to Zack from JerryRigEverything for being the camera op: https://youtube.com/jerryrigeverything

🟥 MORE FROM TOM: https://www.tomscott.com/
(you can find contact details and social links there too)

📰 WEEKLY NEWSLETTER with good stuff from the rest of the internet: https://www.tomscott.com/newsletter/
❓ LATERAL, free weekly podcast: https://lateralcast.com/ https://youtube.com/lateralcast/
➕ TOM SCOTT PLUS: https://youtube.com/tomscottplus
👥 THE TECHNICAL DIFFICULTIES: https://youtube.com/techdif